UK Delivery
*includes Isle of Man & Channel Islands
SERVICE |
TIMESCALE |
ORDERS < £100 |
ORDERS > £100 |
NOTES |
STANDARD UNTRACKED(Royal Mail 48) |
3 - 4 days
Mon-Sat
|
FREE |
If unavailable: Your parcel may be left with a neighbour, or a calling card will be left to rearrange delivery or collection
Delivery confirmation: Parcels are scanned on delivery, and GPS location is recorded
Tracking: End-to-end tracking is not available
Cost: £1 for orders under £45
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CLICK + COLLECT(Manchester)
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Orders available immediately
|
FREE | FREE |
Collection address: VOCLA Warehouse, Unit 2, Tilson Road, Manchester, M23 9GF
Opening hours: Monday to Friday, 8:30am – 6pm
Flexible collection: Other collection times can be arranged by contacting us in advance
|
INPOST COLLECTION(Collect from Inpost Locker or Shop) |
Collect in 3 days | £1.75 | £1 |
Collection point: Sent to the nearest InPost Locker or Shop to your delivery address, usually within 1 mile
Locker preference: Priority given to 24-hour access lockers where available
Notifications: You’ll be notified when your parcel is ready to collect
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TRACKED**RECOMMENDED**
(Royal Mail Tracked 48) |
2 days
Mon-Sat
|
£2 | FREE |
Recommended service: Cost-effective, fast, reliable, and fully tracked end-to-end via email and SMS
Tracking: Sent by email and SMS if details are provided
Safe place: Parcels can be left in a safe place — email us with your preferred location
Flexible delivery: Re-arrange delivery online or collect your parcel at a convenient time/location
|
FASTER UNTRACKED(Royal Mail 24) |
1 - 2 days
Mon-Sat
|
£2.25 |
If unavailable: Your parcel may be left with a neighbour, or a calling card will be left to rearrange delivery or collection
Delivery confirmation: Parcels are scanned on delivery, and GPS location is recorded
Tracking: End-to-end tracking is not available
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FASTER TRACKED(Royal Mail Tracked 24) |
1 day
Mon-Sat
|
£2.50 | £1.50 |
Tracking: Sent by email and SMS if details are provided
Safe place: Parcels can be left in a safe place — email us with your preferred location
Delivery options: Re-arrange delivery online or collect your parcel at a convenient time/location
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NEXT DAY GUARANTEED(Royal Mail Special Delivery)
|
Next day
Mon-Sat
|
£8 | £7 |
Delivery: Next working day after dispatch (excludes bank holidays)
Cut-off: Order by 3pm (Mon–Fri, excluding bank holidays) for same-day dispatch
Guarantee: Delivery fee refunded if late (not valid during Royal Mail strikes or bank holidays)
Signature: Required on delivery
Minimum order: Available on orders over £30
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SATURDAY GUARANTEED(Royal Mail Special Delivery)
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Saturday
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£8 | £7 |
Delivery: Saturday 7am-4pm
Cut-off: Order by 3pm on Friday (excluding bank holidays)
Guarantee: Delivery fee refunded if late (not valid during Royal Mail strikes)
Signature: Required on delivery
Minimum order: Available on orders over £30
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Order by 3 pm for same-day dispatch on weekdays. Parcels are dispatched on weekdays.
Delivery timescales are estimates. Only the Special Delivery services are guaranteed. Guarantees are not applicable during Royal Mail strikes.
Delivery to the Channel Islands, the Isle of Man, and Northern Ireland may take an extra working day. Only tracked services are offered to these regions to track the parcel through customs and border control.
We try to fit products into a 'large letter' format, so you may find that products are repackaged to make them flatter, or orders are split into two large letter boxes. This allows the Royal Mail to post them through your letterbox, reducing the number of redelivery requests or collections from a Royal Mail sorting office. Nobody wants to go to a sorting office to collect items, certainly not at Christmas! However, this is not possible where an order includes bulky products.