VOCLA DISCOUNT CODES + PROMO CODES

You can obtain a unique VOCLA discount code by subscribing to the VOCLA newsletter.

This code:

• Is unique to you
• Is valid for one-time use
• Applies to your first order only
• Is valid for 90 days

In addition, subscribers receive:

• New product launch announcements
• Sale notifications
• Exclusive offers
• Personalised discount codes

You can subscribe using the newsletter form in the website footer.

You may unsubscribe at any time, either by using the unsubscribe link in any newsletter or by contacting us.

IMPORTANT CONDITIONS

• You must register for a VOCLA account before using the code.
• The account must use the same email address used for newsletter subscription.
• This allows the system to confirm that the order is your first purchase.

If you are already subscribed, you will not receive another first-order code, but you may find current discount codes in recent newsletters.

If you have previously ordered, the first-order code will not work. However, subscribers receive ongoing offers and discounts in newsletters.

If we determine the code has been used on an order that is not your first order, we may:

• Invoice the discount amount
• Cancel the order

VOCLA does not distribute discount codes to coupon or voucher websites.

Many discount code websites list:

• Expired codes
• Guessed codes
• Codes not intended for public use

The only reliable ways to receive VOCLA discounts are through:

• Newsletter offers
• Promotional campaigns
• Subscriber rewards

While VOCLA may still appear on discount code websites, any codes listed there are likely invalid.

These websites do not have permission to use the VOCLA trademark or advertise discount codes.

In recent years, some discount code websites engaged in practices that harmed both customers and retailers, including:

Advertising fake discount codes

These sites often display codes that do not work in order to encourage visitors to click affiliate links, generating commission whether or not a code works.

Using browser extensions that redirect commissions

Some browser extensions override referral tracking, meaning the commission is taken away from legitimate partners, such as influencers who introduced the customer to VOCLA.

Scraping the internet for restricted discount codes

Some websites used automated tools and AI systems to scrape and publish codes that were not intended for public distribution.

This created several problems:

• We could not track marketing campaigns accurately
• Personalised reward codes were exposed publicly
• Gift card rewards intended for loyal customers were stolen and advertised

These practices increased costs and reduced our ability to reward loyal customers properly.

As a result, VOCLA stopped providing discount codes to these websites.

The best ways to receive VOCLA offers include:

• Subscribe to the VOCLA newsletter
• Follow VOCLA on social media
• Shop during seasonal promotions
• Receive subscriber-only offers

The newsletter remains the primary way to receive genuine VOCLA discount codes.

The time and commission costs previously associated with coupon websites are now invested in a more rewarding and personalised discount system.

Subscribers receive ongoing discount codes through newsletters. These may be:

• Exclusive to newsletter subscribers
• Personalised to individual customers

The marketing system analyses your VOCLA activity, including:

• Newsletter clicks and opens
• Wishlist activity
• Previous purchases

This allows the system to generate offers such as:

• Unique discount codes tied to your email address
• Discounts on products you appear interested in
• Personalised offers based on purchase history
• Gift card rewards for loyal customers

If you cannot find a discount code in recent newsletters, and you are subscribed, you may contact us to request a suitable code.

VOCLA does not operate a traditional loyalty points programme.

Instead, subscribers receive loyalty-based discounts and occasional gift cards based on their historic spending and engagement.

This approach allows us to invest the cost of a loyalty scheme into:

• Better offers
• More personalised discounts
• Lower overall prices

The terms of discount codes are as follows:

• Only one discount code may be used per order
• Discount codes do not apply to:
  - Postage and packaging
  - Sale goods
  - Discounted items
  - Bundled products
  - Gift cards
  - VA CLUB underwear subscriptions
  - Customs, duties, tariffs, or similar fees
  
• Discount codes must be applied at checkout and cannot be applied retrospectively
• Codes may have expiry dates, which refer to Greenwich Mean Time (London time)
• Codes are valid for one use per customer unless stated otherwise
• If a purchase is referred by a cashback website, using a discount code will invalidate the cashback
• VOCLA® reserves the right to withdraw or refuse discount codes at any time
• Any additional terms will be stated with the specific discount code
• Where a discount code offers an amount off a qualifying level of expenditure, and goods are returned, the discount will be adjusted accordingly with the refund on returns.