About VOCLA
VOCLA® is a global online menswear retailer, based in the UK. VOCLA focuses on men’s underwear, swimwear, and clothing. We select unique, expressive and progressive menswear from around the world that you cannot easily find on your High Street. With over 1200 styles available, we hold the UK’s largest range of all the brands available. VOCLA is also an authorized retailer for each brand, therefore guaranteeing authenticity.
WHY ♥ VOCLA?
- Superb product range – we source designer brands globally. Our catalogue is continually increasing, including famous, niche and new-to-market brands. We hold the UK’s largest range for all our brands and offer a great range of menswear in various colours, fabrics, and technological innovations.
- 100% genuine products - we source all our styles directly from the brands and as an authorized official retailer for every brand, we can guarantee authenticity.
- New styles every week- we are constantly uploading the latest menswear collections, with new styles released every week so you will always be ahead of the trends.
- Great customer service - you can contact us immediately using our chat system. We respond to e-mail enquiries within 24 hours on weekdays. We never have 10-day waiting times like big companies do! If there is a problem, we endeavour to resolve the issue fully and quickly. Look at our reviews where you will find many 5* ratings.
- Free delivery - we offer free delivery on all UK orders. You can also upgrade to faster and tracked services on UK orders. Alternatively, you can click and collect in Manchester.
- Fast dispatch- we dispatch all orders placed before 3pm GMT on the same working day, or before 11am for express international shipping.
- Discreet packaging - our products are dispatched in an unbranded mailing bag or box. However, we must declare the contents on customs forms for shipments abroad. We use general descriptions.
- Fair and simple returns – you can easily return items within 30 days of delivery (60 days on international orders). We offer the Royal Mail Tracked Returns service on UK purchases.
- Environmental sustainability - we have vastly reduced plastic waste in recent years. We continue to push forward with this, for example trying to persuade our brands to use compostable packaging. We offer an increasing range of products with sustainable, eco-friendly or recycled fabrics and manufacturing processes. We reuse cardboard boxes wherever possible, to reduce waste.
- 15% off first order - if you subscribe, you get a unique discount code for 15% off your first order.
- Special offers - we have special deals on our website, in the sale. We also regularly provide special offers to newsletter subscribers or on our social media pages. Our fans also get other perks like pre-sale information, notice of flash sales and updates on new brand launches.
- Price guarantee - we offer a refund of the price difference, within 14 days of your purchase, against any other online authorized retailer.
- Multi-currency payments – we accept payment in GBP, EUR, USD, CAD and AUD, by card, PayPal and local payment methods.
- Pay Later options - VOCLA works with Klarna to provide alternative payment options in some countries.
- Customer accounts – we provide secure customer accounts. You can store payment details and addresses for faster checkout, review previous orders, track your shipment, manage subscriptions and create wish lists.
- Trusted by thousands - VOCLA has been selling menswear for over a decade. We are trusted by thousands of customers worldwide.
- Gift cards - if you love VOCLA, you can spread the word by sending someone a gift card.
FURTHER HELP
If you need help selecting products or to know more about VOCLA, drop us a message and we will be happy to help.
Alternatively, we have some great articles and resources in the VA STYLE guide which provide help and advice.