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ABOUT VOCLA

VOCLA® is a global online menswear retailer, based in the UK. VOCLA focuses on men’s underwear, swimwear, sportswear, fetishwear & clubwear. We select unique styles from around the world, that you cannot easily find on your High Street. With over 1200 styles available, we hold the UK’s largest range of all the brands available. VOCLA is also an authorized retailer for each brand, therefore guaranteeing authenticity. VOCLA holds a great range of menswear, in a variety of colours, fabrics, and also technological innovations.

WHY ♥ VOCLA?

  • Great customer service – we respond to e-mail enquiries within 24 hours on weekdays. We never have 10-day waiting times like big companies do! If there is a problem, we endeavour to fully resolve issues quickly. Take a look at the VOCLA reviews where you will find many 5* ratings. 
  • Superb product range – we source designer brands globally. Our catalogue is continually increasing, including famous, niche and new-to-market brands. We hold the UK’s largest range for all our brands.
  • Free delivery – on all UK orders and global ones over a certain value. But you can also upgrade UK delivery to the next working day or tracked services. Alternatively, you can click and collect in Manchester.
  • Fair and simple returns – you can easily return items within 30 days of delivery. We offer the Royal Mail Tracked Returns service on UK purchases. You can even arrange for a collection of your return.
  • Fast dispatch – we dispatch all orders within 1 working day of payment.
  • 100% genuine products – we source all our styles directly from the brands and we are an authorized official retailer for every brand. Therefore, we can guarantee authenticity.
  • Discreet packaging – our products are dispatched in either an unbranded mailing bag or box. But we have to declare the contents on Customs forms where parcels are delivered abroad. However, we use general descriptions such as ‘mens underwear’.
  • Special offers – we have special deals on our website, in the VOCLA sale. We also regularly provide special offers to newsletter subscribers and through our social media pages. Our fans also get a variety of other perks like pre-sale information, notice of flash sales and updates on new brand launches.
  • Price guarantee – the VOCLA price guarantee offers you a refund of the difference in price, within 14 days of your purchase, against any other online authorized retailer.
  • Multi-currency payments– we accept payments in GBP, EUR, USD, CAD and AUD, by card or PayPal.
  • Customer accounts – we provide secure customer accounts. You can store payment details for faster checkout, review previous orders and also create wish lists. If you sign-up for an account, you can get 10% off your first order with the VOCLA discount code 10NEW.
  • Trusted by thousands – VOCLA has been selling menswear, particularly mens designer underwear for over a decade. We are trusted by thousands of customers worldwide.
  • New Styles Every Week – we are constantly uploading the latest menswear collections, with new styles released every week so you will always be ahead of the trends.
  • Payment in Installments and Pay Later options – VOCLA works with both Klarna and Clearpay/Afterpay to provide alternative payment options in some countries

 

FURTHER HELP

If you need help selecting products or would like to know more about VOCLA, then drop us a message and we will be happy to help.

Alternatively, we have some great articles and resources on the VA STYLE magazine which provide help and advice.