WITHDRAW CONTRACT

Under the Consumer Contracts Regulations 2013, customers in the United Kingdom have the right to cancel most online purchases within 14 days of receiving their goods.

To exercise this right, you must notify us of your decision to cancel before the 14-day period expires. You may do this using the cancellation form on this page.

If you cancel after receiving your goods, you must return them to us. Unless otherwise stated, you are responsible for the direct cost of returning the goods. Please refer to our Returns Policy for return instructions.

Once the goods have been returned, any refund due will be processed in accordance with UK consumer protection legislation.

Certain products may be excluded from cancellation rights where permitted by law, including personalised or made-to-order items.

Submitting the form on this page constitutes notice of your intention to withdraw from or cancel the contract.

Consumers in the European Union have the right to withdraw from most online purchases within 14 days of receiving their goods, without giving a reason.

To exercise this right, you must notify us of your decision to withdraw before the 14-day period expires. You may do this using the withdrawal form on this page.

If you withdraw from a purchase after receiving your goods, you must return the goods to us. Unless otherwise stated, you are responsible for the direct cost of returning the goods. Please refer to our Returns Policy for return instructions.

Once we receive the returned goods or evidence that they have been returned, we will process any refund due in accordance with applicable consumer protection legislation.

Certain products may be excluded from withdrawal rights where permitted by law, including personalised or made-to-order items.

Submitting the form on this page constitutes notice of your intention to withdraw from or cancel the contract.

Customers outside the European Union and the United Kingdom may not have statutory withdrawal or cancellation rights for online purchases.

If you wish to cancel an order or return goods, please submit a request using the form on this page. We will review your request in accordance with the applicable laws for your purchase and our returns policy.

If your order has not yet been dispatched, we will attempt to cancel it as quickly as possible to prevent dispatch. If your order has already been dispatched or delivered, we will advise you of the available return options.